Posts Tagged ‘Disruption’

Is it really better to be lucky than good?

Thursday, December 8th, 2011

And what is the role of luck in great success – simply being in the right place at the right time?

Jim Collins, the author of such business bibles as Good to Great and How the Mighty Fall recently completed a nine year study on the role of luck in exponential success. He and his team studied entrepreneurs who built small enterprises into companies that achieved 10X the success of others in their field during turbulent times. The question at hand was “is Bill Gates a genius or was he born lucky?” – lucky enough to be born to parents able to send him to a private school that happened to have computer access so he could learn to program and so on and so on until we get to the ubiquitous Microsoft.

The careful study shows that lucky people have about the same amount and good and bad as the rest of us. What distinguishes them is not so much that they were in the right place at the right time, but that they knew it. The success factor isn’t luck, but the ability to create a return on luck. But why are some able to pull that off?

We live in a culture that tends to think luck is god given, and if you’re lucky you don’t have to work at it, or work hard, or work at all – luck is winning a lottery. But the example of Bill Gates shows that his lucky moments were invitations to work hard – there’s an anecdote that suggests he took to eating cereal and nothing else because it could be eaten with one hand while coding, (the desire to keep at it without stopping to eat is also how we came to have sandwiches, the Earl of same wanting to stay at the poker table. No word on how lucky he was there, but maybe he would have had a better “return on luck” had he thought to patent his invention.)

Luck seems to be something that comes clear in hindsight. What the lucky have is the ability to see what others do not, and to be able to chase that vision with almost maniacal focus and fervor. They force their vision into living, breathing reality.

But that ability to see a different paradigm is not only the essence of big business success. It is the essence of creativity too – to be able to stop and say wait a minute, should we spend this money on another minute of advertising during the Super Bowl, or should we do something completely new? To disrupt the normal goings on to see if something else is better, questioning the status quo and having the courage to go a different route is the only way to break out of the pack and achieve something visionary – be that a huge 10X company or an iconic idea that transforms not only a brand, but culture.

The thing is, there’s nothing safe in it. There is no proven return on investment or the comfort of history when you’re trying something completely new. And, there’s no time to indulge in analysis to make yourself feel safer – the moment is the moment, and once it has passed it’s over.

Bill Gates could easily have said ‘ Yes this personal computer idea is great but I’m at Harvard now, let me finish up here and then I’ll get to work on that opportunity.” But he didn’t. As Collins puts it, the 10X success gang “zoom out to recognize when a luck event has happened and to consider whether they should let it disrupt their plans.” And when they consider in the affirmative, nothing, not sleep, food or sex gets in the way.

There is the creative spark, or the “luck event”. Know it when you see it. Then there is the courage to leap on it and then damn hard work. Allow it to disrupt your life plan. The result is something that can change the world.

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Disruption: We Are All Khaled Said

Tuesday, February 8th, 2011

Five days after Egyptian police beat Khaled Said to death in the lobby of a residential building – his crime was posting a video on his personal blog showing the officers with illegal drugs – an anonymous human rights activist created a Facebook page.

That simple page, called We Are All Khaled Said, populated with cell phone photos from the morgue, video of the corrupt officers and YouTube videos of a bright and smiling Said in happier times, is, as we know today, one of the catalysts of a world-changing rebellion in Egypt.

The New York Times said Said’s death “may be the starkest example yet of the special power of social networking tools…in a police state.” Can we say, in any state? Social networks and mobile technology remove the filter and expose the compelling idea – if it is a compelling idea – to the audience ready to connect with it. After that, anything can happen.

This is a potent example of the power of disruption. Of challenging the status quo, shifting the paradigm, telling a new truth. If there were any remaining question of “what’s this social media thing” it is answered, no?

This is also a prime example of the confluence of power that has never existed before – Said’s blog was powerful enough to set off the chain of events that led to death, the FB page was powerful enough to set off a rebellion, we read about this in a traditional newspaper, you read more here, and then the message of a country’s dissatisfaction is translated into protests, perhaps the oldest form of mass communication.

That the Facebook page was created by a Google employee, who is now hailed as a hero for his effort and the fact he endured 12 days in blindfolded captivity, is yet another nuance added to the story of the new world order.

This great disruption in Egypt demonstrates a shift in roles of what we called media. Back in the day, newspapers had a noble obligation to comfort the afflicted and afflict the comfortable; it was a newspaper, and traditional media, let’s include broadcast journalism, that could ignite a population and spark change.

Now “media” and what is news, what is important, is utterly democratic, for good or ill. Information is spread by hand, by us, and is not found but adjudicated by those former bastions of the fourth estate of democracy.

At the launch of his book My Paper Chase (Little, Brown, 2009), former UK Sunday Times editor Harold Evans lamented the death of the newsroom, and the global lack of funding or will for investigative journalism, and said this puts freedom, democracy at risk. If not journalists and journalism, who guards the guards? That he holds this view is understandable – he was in charge when the Times “broke” the story of the Troubles in Ireland, an abuse of power and a dirty war that had been ignored until the Times had the courage to send in journalists to report it. Newspapers do little of that now.

But the news still gets out.

How to use these new tools in peaceful times, for purposes less dire than exposing corruption and brutality? That, of course, is the question. But look at the pretty fire they start.

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Some unique companies…

Thursday, November 18th, 2010

The Eiffel Tower looking up from below - an alternative view.

“You lack Canadian experience…” is a phrase I was used to hearing from employers looking to hire people for their so called “open-minded” and “culturally diversified” corporations.

Fortunately that didn’t stop me as a newcomer to Canada from being persistent in searching for the right place to work. Sending resumes to a whole bunch of companies, calling to follow up, spending hours on LinkedIn, going to networking events… Unfortunately, every email reply, every phone call, every interview ended with the famous phrase: “…But you don’t have Canadian experience.”

For someone who has been in the marketing communications industry and who has worked for multi-national corporations for almost 10 years, I felt there was something wrong with the answer I kept getting. But I couldn’t figure out what it was until one day while being interviewed by a company, the interviewer expressed interest in my profile because he said I had international experience, he also said,

“We always look for interestED and interestING people who not only are eager to work with us but who are also excited about bringing something new to the table…”

As much as I was pleased to hear that, I was also surprised that there really are companies open to other cultures and different ways of thinking. An attitude that sets them far ahead of other companies afraid to take chances and explore alternative ways of doing things.

My two cents for all internationally experienced professionals who are new to Canada, and who have a great passion and a strong drive to succeed: Whoever doesn’t hire you because you don’t have Canadian experience, you wouldn’t want to be working for them anyway. Instead, search for those companies that have a culture that embraces new and different people, and yes, there are still a few out there.

It’s worth mentioning that the interview I’m talking about was with TBWA\TORONTO, known to many as an advertising agency, but in reality it’s a true Disruption & Media Arts Company.

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FirstOntario Credit Union Wins

Friday, September 10th, 2010

Congratulations to TBWA\TORONTO client, FirstOntario Credit Union, which won the coveted 2010 Rookie of the Year award for its Extra Safe campaign. The Credit Union Executives Society gives the award annually for “fantastic, eye-catching marketing materials that warranted recognition for their outstanding creativity.”

Our client’s haul includes:

  • “Rookie of the Year — “Extra Safe” Media Arts Campaign
  • Image Enhancement — 1st Place for “Extra Safe”
  • Innovation — 2nd Place for “Service Chat” program
  • Membership Kits — 2nd Place for New Member Welcome Program
  • Humour — Award of Merit for “Lionel Loveless”

As you’ll see in the following clip, the judges were impressed by the campaign’s “unique ideas for getting the message out.” Which is tremendous recognition of the agency’s, and client’s, desire to disrupt conventional out of home programs with an engaging, “makes you stop and look” Media Arts campaign.

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